Privacy policy

This policy explains what we collect, why, and what you can do about it.

What we collect. When you shop with us, we collect the details you give us — your name, email, shipping and billing address, and phone number if you provide one. We also collect payment information, though this is handled directly by our payment providers and we never see or store your full card details. As you browse, we collect some device and usage information through cookies.

Why we collect it. We use your information to process and deliver your orders, to email you about your order, to respond when you contact us, and — if you've opted in — to send you occasional updates. We use usage information to understand how the site is used and to improve it.

Who handles it. Our store runs on Shopify, which stores our data and processes payments on our behalf. We use trusted third parties for payment processing, shipping and email. Each handles your data under their own privacy terms and only to do the job we've asked of them. We do not sell your personal information.

Cookies. Our site uses cookies to keep your cart working, to remember preferences, and to measure traffic. You can control cookies through your browser settings, though some features may not work as well if you disable them.

Marketing email. If you sign up, we'll send you occasional updates. Every email has an unsubscribe link, and you can opt out at any time.

Your choices. You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@alcoveobjects.com and we'll help.

Children. Our store isn't directed at children, and we don't knowingly collect information from anyone under 16.

Changes. We may update this policy from time to time. The current version always lives on this page.

Questions? Email hello@alcoveobjects.com.